Questions & Answers
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Frequently Asked Questions (FAQs)
ā 1. How can I place an order on Blucart?
Simply browse your favorite items, add them to your cart, and proceed to checkout. Fill in your shipping details and confirm payment to complete your order.
ā 2. What payment methods do you accept?
We accept Cash on Delivery (COD), bank transfers, and online payments through secure gateways.
ā 3. How long does delivery take?
Within Pakistan: 3ā5 business days
International (if applicable): 7ā14 business days
ā 4. How do I track my order?
Once your order is shipped, youāll receive a tracking number via email or SMS to monitor delivery status.
ā 5. Can I return or exchange a product?
Yes! You can return/exchange an item within 7 days of delivery if itās unused and in original condition. Please read our [Return Policy] for full details.
ā 6. Is my information secure on Blucart?
Absolutely. We use SSL encryption and secure payment gateways to keep your personal information and payment details safe.
ā 7. How can I contact customer support?
You can reach us at support@blucart.store or use our [Contact Us] form. We usually reply within 24 hours.